Jakarta, 22 July 2016 – In order to improve the quality of service to consumers, Telin inaugurates the infrastructure and service control center at (Automated Telephone Exchange ) STO Kalibata, South Jakarta, which is named World Hub Operation & Command Center (WHOCC). Previously, infrastructure and service control centers are located at STO Telkom Gambir named Global Network Operation Center (GNOC). WHOCC was inaugurated by Telin President Director Syarif Syarial Ahmad on Friday, July 22, 2016.
In his brief exposure President Director Telin expressed his appreciation to all parties involved so that the World Hub Operation & Command Center (WHOCC) can finally be inaugurated.
“World Hub Operation & Command Center is built with a beautiful design, modern and futuristic. So confident should be improved, especially when there are partners who visit this WHOCC. In addition, with better support facilities we should be able to use it to provide the best for the company ", said Syarif.
According to him, WHOCC Kalibata has represented Telin as a global company that is ready to take off according to its vision of The World's hub for Telecommunication, Information, Media, Edutainment and Services (TIMES).
“These young colleagues are the next generation of companies, keep innovating to bring Telin into the best in the international arena”, said Sharif closed his speech.
Meanwhile, Director of Network and Information Technology Telin, Nanang Hendarno in his report explains that the WHOCC concept began in April 2015. After going through a long process, finally the building began to be built in April 2016. Until June 2016 this building has started to be used to run the network operations and even at the time of assembly of RAFI Task Force 2016 then this building has become POSKO RAFI Telin.
“With the operation of WHOCC Kalibata, the entire operation of infrastructure and services move from Gambir to Kalibata hence the location of GNOC Gambir will soon be returned to Telkom. Furthermore, the WHOCC Backup function will be built in the Warroom Head Quarter which will be conditioned in order to perform the minimal functionality of the WHOCC main. This is one of Telin's commitments that has achieved ISO 20000 Certification in 2015”, said Nanang.
About WHOCC
WHOCC stands in some areas of STO Kalibata, ex SBB Kalibata Building that is no longer operating. The 2nd floor main building area is 595.66 m2 and the area can be optimized by Telin area of 325 m2.
The main building consists of 2 floors and divided into several groups of rooms: office room downstairs, Meeting Room there are 2 places, 1 under and 1 above / mezzanine Next there is 1 War Room / VIP Meeting Room above which has smart glass for can see the wall display in the operation room.
Operation Room as the main room of this building is located on the 2nd floor equipped with a big screen featuring all the conditions Telin infrastructure in various corners of the world. This operational space and server room that support all technology used is a restricted area to enter into it using a higher security system.
To support the operation team in order to keep excited and always FUN, then the refreshment room facility on the 1st floor is the answer to the needs of the garden area, karaoke room and fitness room. In addition, there are additional facilities of mosque and outdoor gazebo which is still in the process of completion until August 2016. Spirit!