United Arab Emirates

Leveraging our comprehensive network infrastructure, our UAE office provides a wide range of fixed and mobile telecommunication services, both regionally and internationally, ensuring seamless connectivity for businesses and individuals across the Middle East and beyond.

Located at the crossroads of global trade and innovation, our UAE office serves as a strategic hub for connectivity and digital solutions, bridging the Middle East market with broader opportunities across the globe.

By offering customer-centric services, our solutions ensure seamless and reliable communication infrastructure that evolves with the dynamic demands of the region. Complementing this, our robust digital and enterprise solutions empower businesses to operate efficiently, expand their reach, and embrace digital transformation. With advanced capabilities and global expertise, our office supports the UAE's businesses and communities in thriving within an ever-evolving global digital landscape.

Our UAE office operates under the governance of the head office in Indonesia and adheres to the Regulation of the Board of the Directors of PT Telekomunikasi Indonesia International Number: 172 / HK.250 / TII-10 / II / 2018 concerning Ratification of Telkom's GCG Management Policy at Telin Group. The purpose of GCG is to ensure that the company is managed professionally and independently, adds value to customers, and ensure the achievement of the Company's goals and sustainability.

Telin's Good Corporate Governance Code regulates the following in general:

  1. GCG Framework.
  2. Corporate governance of the company’s organs, namely regulating the relationships and work mechanisms of the company's organs, namely the GMS, the Board of Commissioners, and the Board of Directors, as well as the supporting mechanisms or functions of the three corporate organs, such as the Corporate Secretary, committees under the Board of Commissioners and Directors, Internal Audit and External Audit.
  3. Corporate governance processes in the company that develops Good Corporate Governance by applying a management system to the following processes:
  • Business Ethics
  • Risk management
  • Policies and procedures as a reference for operational work
  • Internal monitoring and control mechanism
  • Leadership system
  • Job description that shows the clarity of duties and responsibilities of employees
  • HR development to guarantee management capabilities and employee competencies
  • Application of performance evaluation
  • Appreciation and recognition includes rectification of mistakes

Every year, Telin evaluates its corporate governance by applying the Decree of the Minister of SOEs Number: SK-16 / S.MBU / 2012 concerning Indicators / Parameters for Evaluation and Evaluation of the Implementation of Good Corporate Governance at State-Owned Enterprises. This is done to evaluate all corporate governance practices at Telin and as part of the improvement process.

Leadership

Clive Batchelor

General Manager of Representative Office in UAE