In today’s digital world, telcos are delivering more voice and mobility traffic than ever before but that doesn’t always translate into more revenue.
According to market research, the global A2P SMS market is projected to grow from USD 73.5 billion in 2024 to over USD 93.8 billion by 2031, with Asia-Pacific accounting for more than 40% of that volume. This explosion in digital communication should be an advantage for telco operators and mobile networks, but many are struggling to capture their fair share.
Why?
Because while traffic is up, control is down because of new technologies like Flash Calls bypassing traditional SMS routes, gray routes that are flooding the network, or cheaper alternate mode of authentication like VOTP. And enterprises, who are hungry for cheaper costs, often leave telcos out of the loop.
The Revenue Drain that Telcos can’t Ignore
Let’s take Flash Calls as a prime example. This form of missed-call OTP verification is rapidly replacing traditional A2P SMS, growing from under 60 million calls in 2021 to an estimated 130 billion calls globally by 2026 — a staggering 185,000% increase.
And here’s the problem: flash calls ride on telco’s network but generate no SMS revenue. Without mitigation, telcos are handing away monetizable traffic to third-party platforms that operate invisibly.
Add to that the impact of gray routes, spam, and fraudulent traffic, and it’s no surprise that telcos are losing millions in potential revenue every year — not from lack of volume, but from lack of visibility and control.
It’s Time to Shift from Pipe to Platform
Telin believes there’s a better way. As a digital infrastructure and platform partner for the Indo-Pacific region, Telin offers a comprehensive Voice & Mobility solution tailored to help telcos take back control and turn their traffic into profit.
Telin’s Voice & Mobility Solutions for Telcos
- Wholesale Voice & A2P SMS
Telin provides global voice termination and direct A2P SMS delivery with transparent, high-performance routes. - Network Monetization
Through Telin’s firewall, filtering, and flash call mitigation technologies, operators can:
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- Detect and manage flash call bypasses
- Filter spam and fraud traffic
- Reclaim revenue lost to OTT and gray-channel activity
- Mitigate other voice related frauds like robocall, call center, VOTP etc with one single solution
- All supported by Telin Operation Command Center (TOCC) — a 24/7 multilingual NOC team that manages traffic performance in real time.
- Communication Platform (NeuAPIX)
Want to go beyond control and into growth? Telin helps telcos expose their networks to enterprise traffic via:
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- WhatsApp Business
- Rich Communication Services (RCS)
- Network APIs for programmable messaging, voice, and verification
- Other messaging platform such as Line, Messenger and email
Values for You
What sets Telin apart is not just its infrastructure but the value it delivers to telco operators at every layer of the communication stack. With the widest coverage in Indonesia and across Asia Pacific, Telin helps operators capture enterprise traffic with dependable, on-net delivery. Instead of watching messaging margins eroded by flash calls or spam, telcos gain built-in monetization tools — including SMS firewalls, fraud filters, and flash call mitigation — to protect their A2P revenue.
Beyond monetization, Telin provides a fully managed service, backed by the 24/7 Telin Operation Command Center (TOCC), ensuring every aspect of telco’s network is optimized. And for operators ready to expand their role beyond connectivity, Telin enables new revenue streams through CPaaS capabilities like WhatsApp for Business, RCS messaging, and network API exposure, empowering telcos to become platforms, not just pipes.
With a global infrastructure of over 300,000 km in subsea cables, 160+ Points of Presence, and 16 data centers, Telin isn’t just a partner in connectivity; it’s a partner to change the way you connect.
#TelinItDifferently