Jakarta, August 1, 2023 - This year, Telin has taken its customer survey program to a higher level of impact, extending beyond gathering insights to improve services. The customer survey, conducted in 2022, aimed to gather valuable feedback to enhance Telin's services and customer experience. Building on the success of this program, Telin has gone a step further by launching a collaborative donation program with its partners, underlining their commitment to social responsibility and making a positive community impact.
By inviting Telin’s customers to participate in the customer survey, Telin has commited to donating to UNICEF, the United Nations Children's Fund—a globally renowned organization dedicated to safeguarding children’s welfare.
In this joint donation initiative with Telin’s partners, 33 respondents from 24 companies took part in last year’s customer survey, including Amazon Web Services , Blibli, China Mobile International, China Telecom Global, Chunghwa Telecom, Global Message Services, Globetel Singapore, Google, Infobip, KS Link Telecommunication, Maybank, Meta, Nexmo, Orange, Pintar Cari Usaha, Samsung, Scaffnet, Singtel, Sipstatus, Telecom Italia Sparkle, Telkom Indonesia, Time, Symbio, World Hub Communications. Their participation in Telin’s customer surveys ampliflies the magnitude of their contributions to UNICEF's initiatives in direct proportion to the invaluable feedback received.
The joint donation was officially handed over at the UNICEF Indonesia Office, marking the start of a meaningful partnership that will continue until 2024. This collective charity initiative aims to create a sustainable impact on improving children's lives through UNICEF's work in Indonesia.
Telin Marketing VP, Dewantoro Bimo, stated, “We're excited to share the next step in our customer survey program's journey – a collaborative donation effort with our valued partners. This partnership reflects our dedication to making a positive difference as we work together to improve children's lives. Our heartfelt thanks go to UNICEF for their crucial work, and we're eager to create meaningful change through this alliance and our ongoing survey program."
UNICEF, represented by Corporate Partnerships Manager, Ms. Gibthi Ihda Suryani, expressed gratitude for Telin and its partners' contribution and their dedication to supporting UNICEF's mission. The donation to UNICEF will be utilized to implement initiatives focusing on improving the quality of life for children, including critical areas such as healthcare, education, sanitation, and child protection, addressing the most urgent needs of vulnerable children.
This joint donation effort between Telin and its partners to UNICEF is a significant milestone in their commitment to social responsibility. By harnessing their partnership and customer survey program, Telin and its partners aim to create a brighter and more promising future for children in need.