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Telin’s move into CPaaS was a natural progression. With strong roots in voice and messaging and a growing enterprise demand, Telin saw an opportunity to build and scale a CPaaS platform aligned to its innovation DNA.
As part of our overarching brand values built on Reliability, Collaboration, and Sustainability, this strategy reflects our commitment to shaping a better tomorrow while ensuring long-term resilience and growth.
Traditional approaches to IX connectivity involve significant upfront investments: colocation fees, power costs, and hardware installations. Add to that the complexity of managing bandwidth from multiple IP transit providers, that make companies are left with high overhead and low agility.
Telin, as a key player in the Asia-Pacific, is investing in next-generation trans-Pacific cable systems such as the Indonesia Cable Express (ICE), Bifrost, and TOPAZ to enhance network reliability, address growing bandwidth needs, and mitigate security risks.
Hyperscaler-led investments now dominate subsea cable projects, with over 80% of trans-Pacific bandwidth being consumed by Google, Meta, Microsoft, and Amazon. These content providers increasingly prioritize exclusive fiber pair ownership to maintain greater control over their infrastructure, performance, and cost structures.
The urgency of ensuring subsea network resiliency cannot be overstated. With growing threats from human activity, natural disasters, and geopolitical instability, the industry must prioritize alternative routes, faster repair mechanisms, and advanced monitoring systems.
Between 2019 and 2023, trans-Pacific bandwidth demand more than tripled, surpassing 5 petabits per second (Pbps). This explosive growth is being driven by hyperscalers such as Google, Meta, Microsoft, and AWS, which dominate bandwidth consumption.
On February 19, 2025, Telin PRO, in collaboration with Meta and Savant Degrees, hosted the Telin PRO Insights - Design Thinking Class: Driving CX Transformation at Meta Office, Singapore. The event brought together Singapore-based enterprises from various industries, united by a common goal: to explore how Design Thinking can revolutionize Customer Experience (CX) Transformation.
The telecommunications industry is undergoing rapid transformation, driven by evolving customer behaviors, emerging technologies, and regulatory changes.